Incident reporting system (IRS)

Abstract

The aim of incident reporting system was to develop mobile and Web based system to support various activities with rescue, relief and rehabilitation process during any minor/ major emergency and to set up an IT infrastructure to respond to different situations/ emergencies. The IT infrastructure would constitute various organizations providing their services (resources) to perform various post management tasks. This system particularly helps rescue management authorities and concerned agencies to collaborate and cooperate with each other. Moreover, it also helps the authorities to efficiently locate and allocate required resources to a particular rescue/relief operation. The system is accessible through a Web interface and alert feature can be access through android app. User authentication and a User Management Service controls access management. Rescue/ Control Management Service is the key component of the system, which consists of various subsystems including Workflow System. This system appoints tasks to different organizations and sets priorities and dependencies between different tasks. A Capability Assessment Engine suggests resources of different organization based on incident specific parameters. Resource Management Service has the responsibility to update status of resources. Communication Service allows different organizations and officials involved in a task to communicate with one another. Incident/ Disaster Support Repository is a normalized relational database managing the records of the entire system.