Automated remote database retrieval trough telephone

Abstract

Base workshops of Corp of E.M.E play an important role in managing requisite level of vehicles / equipment availability to the field units of Pakistan Army. These includes central, base, combined and area workshops. Vehicle / equipment, which is beyond the repair capability of field workshops, is back loaded to ordnance depots and then fed to the base workshops concern for necessary overhaul. Subsequently overhauled vehicle / equipment is returned to ordnance depots for their subsequent issue to the units. In addition to this channel the vehicles / equipment are entertained by the base workshops directly from the units after obtaining necessary approval from their respective Commander EME and EME Directorate (G.H.Q). Units who wish to utilize expertise of base workshop faces a lengthy correspondence before and after sending their vehicles / equipment, to keep track of repair of their vehicles / equipment. At the same time base workshops also gets engaged in correspondence with the units to inform them about the progress of repair. Before sending the vehicles to base workshops, Field units route their repair requests to GHQ through CEME. GHQ then asks the feasibility report from Base workshop, in response Base workshop sends a deposit date for repair To avoid lengthy correspondence there is a need to establish a dedicated system at base workshop that provide current information to the units regarding availability of repair space in workshop as well as the repair status of their vehicles / equipment, at any time they need to know. This could be achieved if field units get the required information from base workshop on telephone. With the provision that the in coming calls be attended by the computer. The proposed project will be focussed on establishing such an atomized system. The basic idea of the project is that, a PC will be placed at Base workshops which shall handle all in coming (Units who wishes to send or check the status of repair), Telephone calls and reply to the units according to their queries, after searching the data base. The PC will search for the requested data, convert the information in voice form and sent it to the requesting unit over the telephone line. It is appreciated that by establishing such a system units could remotely access and retrieve the required information about their vehicles / equipment, through a telephone line. However this is a research oriented project basing on the research a prototype of the project will be developed. All necessary implementation parameters could be included for actual implementation.