Design of an intelligent system for booking of trunk calls in pak army exchanges

Abstract

Corp of Signals plays an important role in the establishment/management of secure and reliable communication network within Pak Army. With the recent break through by acquiring most sophisticated communication infra structure, there is a dire need to optimally/efficiently utilize the resources. Keeping in view this scenario, a system is proposed to meet such requirements, that accepts and checks the format of the string entered by the subscriber from telephone pad, checks the duplication of number booked, priority of number, and rank status of the subscriber. The systems saves the number booked in the database in the respective logical priority queues and communicate the booking number to the subscriber and the same information is displayed on the screen as well. The system is designed to scan all the logical priority queues automatically after every 5 seconds and the number awaiting will be flashed for the operator’s attention to connect the call. Two separate modules are designed to handle the booking of number and scanning of the database for the awaiting calls, and are scheduled in such a way that each module will be running in parallel and independent to each other. The proposed work is a research oriented and learning based in which a prototype system design has been developed to meet the above mentioned requirements. The proposed project provides subscriber’s satisfaction and eliminates the chances of operator’s level manipulation to the minimum, the call’s record management and updating is dealt by the database automatically for the future references. No such study or work has been carried out previously neither the field of Telephony API has yet been explored in any of the previous studies. For the development of the system Visual C++ is used as ii front-end tool, where as MS Access and Telephony API works in the background.