BEHAVIOUR OF PROJECT MANAGERS AND THEIR IMPACTS ON PROJECT PERFORMANCE

Abstract

Project managers in construction are responsible for the overall success of delivering the owner‘s physical development within the constraints of cost, schedule, quality and safety requirements. As such they play a crucial role not only in the operational activities of architectural and engineering companies but also the development of infrastructure in every country. It is recognized by academics and the community of practice that the management of people plays an important role in project management. Recent research about peoples managers behaviour and skills expresses the need to develop a better understanding of what good people management is. Keeping this in view, it was needed that a study should be carried out to explore the factors which are directly or indirectly associated with the behaviour of project managers. Extensive literature review was carried out to find out different behavioural factors in the construction industry of Pakistan. Based on these factors, a questionnaire was developed which included a list of nine (09) factors gathered from the literature review, which further consists of seventy (70) sub-factors. Data was collected through a survey mainly from the twin cities (Islamabad & Rawalpindi), Kashmir and main cities of each province. After collecting data from the field survey, reliability test of data was performed in order to validate the reliability of the collected data. Relative Importance Index was used to check the importance of each factor and based on the significance of factors; ranking of the factors was done.