Development of Performance Management Dashboard (PMDs) for Construction Industry

Abstract

The construction industry is one of the significant contributors to economic growth and development of any country. Dejectedly, construction industry is facing inconsistency and inefficiency in projects owing to its complex nature. Construction industry has focused a little on employment of automation and information technology (IT) to overcome this complexity. Application of modern visualization tools can make efficient information management and information-based decision making besides augmenting productivity. Besides this, variety of success factors, other than time, cost and quality, are not being used to curb this complexity. The pivot point in this research is to develop a properly planned dashboard to visualize variety of critical success factors regarding construction projects. Factors contributing success on any construction project and underlying metrics were identified through extensive literature review & scrutinized using questionnaire survey involving construction professionals. Exploratory Factor Analysis (EFA) was utilized to group together factors. The groups of factors were linked to a properly planned OBS and exceptions were planned for each underlying metric. Concept of management by exception (MBE) was used to increase overall efficacy of developed dashboard. The user interface for dashboard was developed after incorporating several visualization techniques. Construction professionals were involved to validate the dashboard design to improve usability for end level construction professionals.