Abstract:
Effective team performance is a critical driver of success in the competitive landscape
of the IT industry. This thesis investigates the factors influencing team performance in
the IT industry of Pakistan, with a specific focus on the interplay between Ability,
Motivation, and Opportunity Enhancing (AMO) practices, Knowledge Sharing (KS),
Absorptive Capacity (AC), and their combined impact on Team Performance (TP). A
deductive methodology was employed, and data were collected from 217 employees of
IT companies through a web-based survey. The data underwent rigorous testing,
including normality, reliability, and validity assessments.
The findings revealed that AMO practices significantly influenced team performance.
Ability Enhancing demonstrated a positive direct effect on team performance, while
Motivation Enhancing had a full mediating effect through Absorptive Capacity.
Opportunity Enhancing exhibited a full mediating effect through Knowledge Sharing,
underscoring the importance of promoting a collaborative knowledge-sharing culture
within teams. Moreover, Absorptive Capacity fully mediated the relationship between
Motivation and Opportunity Enhancing with Team Performance, partially mediating
the link between Ability Enhancing and Team Performance. The study also explored
the parallel and sequential mediation effects of Knowledge Sharing and Absorptive
Capacity on Team Performance. The results indicated that Knowledge Sharing and
Absorptive Capacity play distinct roles in mediating the impact of AMO practices on
team effectiveness. Furthermore, a combined model integrating all mediation paths
demonstrated the collective impact of AMO, Knowledge Sharing, and Absorptive
Capacity on Team Performance.
This research contributes to the body of knowledge by unraveling the intricate
relationships among AMO practices, Knowledge Sharing, Absorptive Capacity, and
Team Performance in the context of the IT industry in Pakistan. The findings provide
practical implications for organizations to optimize team performance by fostering
knowledge-sharing behaviors, developing absorptive capacity, and strategically
implementing AMO practices.
