Benchmarking the Motivational Practices of Human Resource Management in Construction Industry: A Comparative Study

Abstract

Construction organizations are challenged with effective management of their human resource (HR) as both are integral to each other. But the state of practice in the developing countries is not so encouraging and construction professionals found themselves less motivated and enthusiastic about their jobs. This pushes to study the motivational needs of construction professionals of different career levels. Therefore, the current study benchmarks the HR practices of the construction industry of Pakistan to measure if there is any difference between what professionals truly value and what they actually get. In doing so, data is collected from 250 professionals through a questionnaire survey and 20 professionals through detailed interviews. Results reveal that most of the motivational needs are not gratified and the only stakeholder doing fairly better are clients whose mid-career and end-career professionals feel somewhat satisfied. Practical suggestions are provided to help the construction industry upgrade its HR vision and facilitate its most precious resource.