Abstract:
The purpose of this research study is to examine the influence of transformational and
transactional leadership styles on employee performance in GSM Operators of Pakistan. A total
of 397 respondents participated in this research from five GSM operators. Leadership styles were
measured using Bass and Avolio’s multifactor leadership questionnaire. Employee performance
was determined by using self-evaluation model of William and Anderson. Data was analyzed
using the SPSS software tool version 20 and Microsoft Excel.
Research findings showed a positive significant correlation between transformational and
transactional leadership styles and employee performance levels. Furthermore, the research
found that transformational leadership had a stronger positive influence on employee
performance than did transactional leadership style. The findings support the argument in the
literature review that transformational and transactional leadership behaviors enhance employee
performance.
This research analyses employee performance both on organizational and cumulative basses.
Four out five organizations analysis showed that transformational leadership has more significant
influence on employee performance whereas Warid results showed that transactional leadership
style has high influence on employee performance than transformational leadership style.
Finally, the research provides recommendations for the GSM Operators, Public sector and
Government sector for optimal implementation of the transformational leadership style to
increase employees work performance.
