Abstract:
Based on my experience in the field and my intention to assist and
train fresh graduates, I conducted research which aimed at identifying
techniques and tools to promote effective communication in writing.
It was apparent that staff inability to write effective business letters
or e-mails was their major impediment to effective communication in
the workplace.
In fact, fresh graduates lack effective writing skills and may possess
only moderate competence in the linguistic and rhetoricalskills needed
to produce appropriate, meaningful and accurate written documents
in various genres. The intention to put together a set of basic principles
that readers can use to write effectively was crucial.
The book, therefore, is designed for fresh graduates as well as other
professionals who truly wish to develop overall proficiency in writing
effective businessletters and e-mailsin order to communicate successfully and with integrity in the workplace.
As most correspondence takes place via e-mails nowadays, I focused
heavily on this specific medium, which I consider to be a prominent
communication tool in the business environment.
This book is locally produced and meant to address the most problematic aspects of business letter writing. It is a comprehensive guide that
takes its readers through the whole process using straightforward language accessible to all. It also gives readers an in-depth overview of
the major techniques, examples, graphical and contextual supports
needed to enhance their writing abil
