“Satisfaction and Retention of Key Employees in the Banking Industry of Pakistan”

Abstract

The topic of the thesis is, “Employee retention in the banking industry of Pakistan”, in which the level of employee satisfaction and retention issues has been discussed in general and particularly the banking sector of Pakistan. The report has been divided into four sections; in which the first section is the introduction of the report, section two is the literature review of the topic, the third section is about the motivation, retention and the reasons of dissatisfaction and the last section is the findings and the analysis of the banks which have been studied. The first section is the introduction that explains the topic, the scope of the study, the objective of the topic, the academic and practical importance of the thesis, some research questions and the details about the data collection techniques. The second section is the literature review that highlights certain classical and contemporary theories, some recent articles and surveys. The third section is the findings and the analysis related to the research conducted on the Pakistani Banks; the banks are Habib Bank Limited, Alfalah Bank and Khyber Bank. The fourth and the last section is the recommendations that can be implemented in the banks of Pakistan to prepare them for the severe competition in near future.