THE THREE DIMENSIONAL IMPACT ON JOB SATISFACTION IN TELECOM SECTOR OF PAKISTAN

Abstract

Though highly researched, but still job satisfaction has always remained the topic under consideration for many researchers in different scenarios. Number of models highlighting the affect of factors on job satisfaction and then relationship of job satisfaction with performance, have been developed. The relationship of these factors with job satisfaction varies in different ambiances and setups. In Pakistani scenario, there is hardly any research on this aspect. This initiative would facilitate the future research work and also would be helpful for classroom learning. The telecom sector of Pakistan has been focused to highlight the relationship of job satisfaction with supervisor behavior, relationship with coworkers and managerial policies and practices of the organization. The type of research is empirical, which is based on primary data collection through questionnaire distributed in organizations like Telenor, Warid, Wateen, Mobilink and Ufone. Hypothesis has been used as a basis to check the relationship and affect of the three dimensions considered for this research, on job satisfaction. With the help of statistical tools the data gathered has been interpreted and relationship has been highlighted. Corelations and T-tests has resulted Supervisor Behavior and Managerial Policies as most affecting dimensions for job satisfaction. This result has set the basis for future research and facilitation.