Abstract:
The foremost motivation behind this study was the fact that most non-profit organizations
operating in Pakistan lack a definite business policy, to follow. This not only results in the
organization suffering financially, but also leads to organizational ineptitudes and many
operational flaws, effecting the organization, at large. The study uses the case example of the
organization, Akhuwat, which operates as one of the premier non profit organizations, operating
with the purposes of poverty alleviation through interest free microfinance and provision of basic
services such as education and healthcare. Akhuwat operates on its unique model, throughout the
country and has helped more than one million families by disbursing loans of almost PKR 2
billion. Moreover, a comparative analysis between Akhuwat and other major microfinance
organizations, confirms the presence of several parallels but shows that the Akhuwat Model is
unique and one of its kind. The study examines the financial and operational procedures of the
organization in detail and dissects the deficiencies in them. Furthermore, it presents a thorough
analysis, both SWOT and PEST, to understand the changes that may be required, and the
possible improvements that those may bring to the organization.