Abstract:
This study was conducted in contribution to the existing literature of Human Resource
Management practices adopted in the healthcare sector of Pakistan. The study aims to explore the
impact of structural empowerment, authentic leadership, and professional nursing practices on
organizational citizenship behaviour and task performance in hospitals and clinics. In literature
this particular area has not attracted the attention of researchers specifically in the field of
healthcare in Pakistan. This has had the result of producing very high turnover rates for nurses,
negative taboos associated with the field, professional and social difficulties for nurses to perform
their tasks and mismanagement from the policy makers in the field. The core objective of the study
was to observe the organizational behaviour of nurses, track their performance, and identify the
factors affecting them. To analyse these factors, the study was designed as an exercise in
quantitative data collection and research, conducted in a real life hospital.
Literature review had indicated that the performance of nurses has significantly decreased over the
past few years, hence providing an ideal scenario for the study conducted. Regression analysis was
conducted through SPSS to check the relationship of independent and dependent variables. The
analysis performed on the data collected from 271 nurses supported the hypotheses and proved a
positive relationship between the variables selected for the study. The results indicate that there is
a significant impact of structural empowerment, authentic leadership and professional nursing
practice environment on task performance and OCB of nurses. Therefore, management should
encourage the culture of empowerment for nurses so that their performance can be improved.
Training programs should also be designed in order to train fresh graduate nurses and also those
who are experienced but are in need of training to improve their performance.
