Abstract:
The ISP (Internet Service Provider) sector of Pakistan is growing rapidly. With the rising
population of our country, the demand for Internet is also growing. This sector was doing
reasonable well until the pandemic hit & some issues arose. It would also not be wrong to say that
while all other sectors faced a decline in growth, this particular segment has seen some growth.
This unexpected demand was seen mainly due to work from home. Since majority of the
companies adopted this policy, consumers demanded better Internet connections.
Despite this increase in demand the pandemic did effect the company’s supply chain negatively.
There were seen many delays in shipments. Alongside this, delays in installations were also a
major problem as contactless installations were not an option. Most importantly as work from
home was not possible for everyone, we saw many people being laid off as well. Side by side
employees concerns increased regarding job security as well. The HR personals faced greater
issues in dealing with them.
In this study we will have a detail look on all the problems which were faced by the organization
during pandemic, the strategies they adopted to cope up with these issues & some of the loopholes
which still exist. Lastly we have also given some recommendations at the end which we think
could bring improvement towards the organization & if adopted could bring efficiency &
effectiveness.
