NUTECH – Case Analysis HR Office

Abstract

This project presents a comprehensive analysis of the Human Resource (HR) challenges at the National University of Technology (NUTECH) and the strategic improvements implemented to address these issues. The study identified two major problem areas: Inefficient Training and Development Programs and Outdated Recruitment Processes, which were critically hindering NUTECH's ability to achieve its strategic objectives. The training programs at NUTECH were outdated, leading to skill gaps and low engagement among staff. To address this, the university developed customized training modules tailored to specific departmental needs and introduced a Continuous Professional Development (CPD) program to foster a culture of ongoing learning. These initiatives resulted in a 40% increase in training participation rates, enhanced employee skills, and higher overall productivity. Similarly, NUTECH's recruitment processes were slow and outdated, resulting in extended time-to-hire and frequent mismatches between candidates and job requirements. To overcome these challenges, NUTECH adopted technology-driven recruitment tools, including an Applicant Tracking System (ATS), and shifted to a competency-based selection approach. These changes reduced the average time-to-hire by 20%, improved the quality of hires, and significantly enhanced the overall efficiency of the recruitment process. In conclusion, the strategic improvements implemented in NUTECH’s HR functions have laid a strong foundation for the university's future growth.