Abstract:
E-commerce has become an important source of competitive advantages for business-to-business (B2B) companies. It not only enables companies to decrease transactional costs and offer a wide range of additional services, but also to enhance efficiency in collaboration with their customers and suppliers. Thus, the objective of this study is to explore how industrial companies use B2B e-commerce, how it enables their services and what are the main advantages. In the perspective of economic globalization, continuous increase of the services role in B2B markets and rapid development of information technologies, this study is highly practical and has theoretical importance for business environment. E-commerce is a concept that describes the process of buying and selling or exchanging products, services and information via computer networks including the Internet.
