Abstract:
Currently developed consumer utilities lack a proper system to bring together
and manage all the services under a single dashboard. They neglect
presenting a common geo-web platform which is a major setback in the
globally connected and advancing world of today. This project provides a
prudent integration and analysis platform, combining various techniques
to generate pragmatic results for better decision making that is both cost
and time effective. The proposed system provides: complaint response,
POI mapping and incident reporting to facilitate the residents of DHA
phase-2 as a prototype by adding efficiency existing systems. Residents
can report an electricity breakdown, a gas leak, a nonfunctional street
light, any incident of theft, fire, medical emergency etc simply by providing
their consumer numbers based on which they will be recognized by the
system. The option to map points of interest (locate position on map)
helps inform others about new schools or shopping mall nearby, or may
be an eating place worth visiting. This system can be developed for any
housing society. GIS-based tools for analysis and visualization which
can measure and model issues with planning and consumer care are
presented as consolidated Geo-web system in this project. In this way,
benefit of a powerful workflow solution with consumer satisfaction is
achieved.
