Abstract:
This paper focuses on a state-owned enterprise (SOE) in Southeast
Asia which utilizes an Enterprise Resource Planning (ERP) System to aid the
restructuring and privatization process. It demonstrates that ERP systems will
provide SOEs in any industry a revolutionary rather than evolutionary step in
their bid to gain competitiveness. A case study represents how one particular
SOE in the steel industry, created electronic internal linkages between their
various functions in a multi-mode/multi-site environment and utilized external
linkages to communicate to their external customers, financial institutions and
suppliers. In addition, the case study provides practical and rigorous analysis of
the organization and its transformation. Culture, management and
organizational implications in adopting ERP systems in Southeast Asian SOEs
are discussed. This paper will demonstrate why an ERP system is a valuable
information systems tool in the development of SOEs in developing countries.
