Abstract:
Claims are inevitable in the construction projects because of the unique nature of
construction industry. Claims management has become a complex phenomenon which
often causes problems leading to disputes between contracting parties. In traditional
claim management system, submission and evaluation of a claim is a challenging task
because of certain issues associated with it. Hence, there is a need of shifting the
traditional claim management process to a digital environment, such as Building
Information Modeling (BIM), for efficient claim management. This research, therefore,
focuses on utilizing BIM technology for developing a BIM-Based Claims Management
System (BIM-CMS) for managing the claims for Extension of Time (EOT).