The research project, titled "Gauging the Relation of Customer Satisfaction and Network Quality with Net Promoter Score," delves into the intricate web of relationships between customer satisfaction, Network quality ...

The NUST Business School (NBS) Executive MBA program includes an essential component called the "International Exposure Programme" (IEP) that provides valuable opportunities for EMBA students. As part of this programme, ...

Efficient customs clearance has a grave impact on the trade of a country. Importers may incur huge losses in meeting the orders if their incoming cargo is stuck at the port due to a delay in customs clearance. Pakistan ...

This qualitative research investigates the current cultural adjustment challenges faced by expatriate spouses and the role of organizations in addressing these issues, with a focus on the Pakistani context. Drawing on ...

This executive brief outlines an innovative plan to work with foodpanda, a well-known food delivery service, to provide customers on Pakistani bus routes quick and fresh lunch alternatives. By providing a wide selection ...

High turnover remains a critical issue in the hospitality industry. Consequently, the remaining employees are burdened with additional tasks they deem unnecessary or unreasonable. Those tasks are characterized as ...

Small and Medium Enterprises (SMEs) are considered to be the engine of an economy as they contribute significantly in the country’s GDP and are a big source of employment generation. Currently there are more than 5 ...

As the e-commerce industry becomes increasingly competitive, there is a growing need for smoother and more sustainable integrated logistics frameworks that account for both environmental and managerial implications. ...

In the previous decade, green procurement practices have become increasingly important for the SMEs to adopt in this highly robust business environment. This paper is about green procurement practices as a new trend ...