Antecedents of Job Satisfaction in Pakistan Telecom Industry

Abstract

This research project determines and examines the combined effect of relationship of an employee with his organization, supervisor and his coworkers on employee Job Satisfaction in Pakistan’s telecom industry. A questionnaire was used as an instrument to record responses of employees from all four Telecom companies operating in the country (Mobilink, Telenor, Ufone, and Zong). Descriptive analysis is then performed on consolidated data by calculating average of each response against each variable. The comparison with other research methodologies reveals three distant ways to elaborate job satisfaction i) teamwork, work-life balance, identification with strategy ii) work-life balance, autonomy and identification with strategy 3) supervisor support and identification with strategy. In the end industrial applications are discussed to link this research with the industry.