IMPACT OF ABUSIVE SUPERVISION ON EMPLOYEE CYNICISM AND RELATIONSHIP CONFLICT IN BANKING SECTOR OF PAKISTAN

Abstract

The relationship between a leader and follower in any organization plays a key role in defining the work environment. The concept of Abusive supervision and its effects on organizational culture have drastically taken up pace around the globe. If there is abusive supervision, it will lead to both Employee Cynicism and Relationship Conflict within an organization. A general positive view of the world caters to low cynicism and a negative view relates to a high level of cynicism. This particular study focuses on how abusive supervision can cause Employee Cynicism along with Relationship Conflict. The study has opted for a quantitative approach where data is collected through self-administered questionnaires. Data has been collected from employees in the banking sector of Pakistan. The main contribution of this study is that abusive supervision tends to affect an organization in more ways that can be generally perceived; by showing that abusive supervision causes both employee cynicism and relationship conflict. Any abuse to an employee, in any form is something that can be viewed to induce various negative impacts within an organization and hence, it has become increasingly important that abusive supervision is taken into consideration and is eventually reduced so that the employees and organization can live up to their true potential in order to achieve its goals and objectives