ANALYSIS AND PERFORMANCE EVALUATION OF

Abstract

A Bus Rapid Transit (BRT) turns out to be a cost-effective and user efficient transportation system. Especially, in urban areas where it provides safe and high-quality transport services throughout the world. The BRT system was introduced, the first time in Lahore Pakistan followed by a chain of BRTs in Rawalpindi, Multan and Peshawar BRT. This proposed research study focuses upon performance elements like safety, productivity, user perception, utilization and qualitative aspects of level of service for BRT Multan, which are the prominent contributing factors in success of any mass transit system. To analyze and evaluate the performance and quality aspects, the data collected from 21 BRT stations through surveys and interviews is statistically analyzed. This study concluded important results based on the user comfort adaptation and presents a critical overview to enhance the mobility of citizens within the existing BRT system providing a benchmark to transport planners and policy makers.